Your privacy is important to us and we want you to know what we do with your data when you use our site or communicate with us. Our intent is to ensure the safety of the information in our care and to maintain the privacy of our customers through sensible, appropriate and responsible use thereof.
However, please keep in mind that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Use of the Website & Courses and Content
Collection of Information
When you access the Website via any means, use the Courses and Content, register or post notes or other material, respond to or participate in any survey or questionnaire sent to you by us, provide comments via the feedback tab, or make a purchase through the Website, we may collect, store and use certain of your personal information in line with this policy. We may also ask you for information when you report a problem with the Website or the Courses and Content.
To register or make a purchase on the Website, we ask for your personal information (E.g.:: name, email address, physical address). As part of your User profile you may also provide your location and other personal information that will help other learners get to know you and help us to tailor the service to suit you. When you make a purchase, our payment service provider, will collect and process your credit card or other payment details. If you contact us, we may also keep a record of that correspondence.
We may also collect data relating to your visits to the Website that cannot identify you but records your use of our Website and Courses and Content including, for example, details of how long you have used the Website, Course or Content, or in which stage of a Course you are engaged.
We may also collect your computer’s IP address in order to help us tailor the service to your location.
If you elect to verify your identity through our Website, our identity verification partner will receive directly from you, process and store your personal information and identity documentation for this purpose. Our identity verification partner may store your information for a maximum of 5 days for the sole purpose of resolving user support issues. Upon successful verification of your identity, we will store only the name given on your identification documentation.
Finally, we may receive information about you from third parties (such as credit reference agencies) who are legally entitled to disclose that information.
We may send cookies to your computer in order to uniquely identify your browser and to improve the quality of our service. The term “cookies” refers to small text documents, which often include an anonymous unique identifier. When you visit a Web site, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the Site may not work properly or at all.
Use of Your Information
By accessing the Website via any means, using the Courses and Content, registering or posting notes, assignments or other material, providing comments via the feedback tab, or making a purchase via the Website, you agree that your personal information may be collected, stored, used and shared by us and our partners, course and content providers, or third parties we work with, for any of the following purposes:
- To provide, maintain, protect and improve the quality of the Website and the Courses and Content we offer, including by conducting anonymized market research, and to protect our users and us
- To provide you with a personalized browsing experience when using the Website
- To fulfill any contractual agreements between you and us
- If you have paid to take part in a Course, to send you details of our other products and services that we think may interest you, unless you opt out as described below
- To manage your Learner account that you hold with us
- To allow you to use the full range of features on or via our Website
- To send you course-specific email notifications and updates about Courses and Content in which you are enrolled
- To comply with legal and regulatory requirements
- To contact you occasionally in order to invite you to share your opinions and experiences of Body Comes to Mind
- To allow universities and other partner institutions to perform academic research
We may use your email address to send you course notices and updates about our Services. You can control your email preferences on the Your Account page.
Storage of Information
All information is stored on our secure servers. When you register, we will ask you to choose a password that enables you to access the Courses and Content. You are responsible for keeping this password confidential. We ask you not to share this password with anyone.
In addition, we (or third parties acting on our behalf) may also store or process information that we collect about you globally, in countries that may have different standards of data protection than the one in which you are a resident. Specifically, servers used by our Website are located in the Netherlands and our third party service providers operate globally. We have put in place technical and organizational security measures to prevent the loss of or unauthorized access to your personal information. However, although we have used our best efforts to ensure the security of your data, please be aware that we cannot guarantee the security of information transmitted over the Internet.
Legal Basis for Processing Your Information
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
However, we will normally collect personal information from you only (i) where we have your consent to do so, (ii) where we need the personal information to perform a contract with you, or (iii) where the processing is in our legitimate interests and not overridden by your rights. In some cases, we may also have a legal obligation to collect personal information from you.
If we ask you to provide personal information to comply with a legal requirement or to complete a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as the possible consequences if you do not provide your information).
Disclosure of Your Information
We may disclose your personal information to third parties when permitted by law with your consent in the following situations:
To our suppliers in order for them to help us provide our services to you, including:
- Our provider of customer relationship management services (which allows us, for example, to send personalized email communications to you)
- Our provider of file storage and management services if you email us directly
- Our payment services provider when you make a purchase to process your payment
- Our identity verification partner to verify your identity when you choose to select this option
- Where you have agreed, to our refer-a-friend scheme provider, solely to enable your participation in the refer-a-friend program
- Our customer service software if you contact our support team
These suppliers’ use of your personal data may be subject to their own privacy policies, which are available on their websites, and with which we suggest you familiarize yourself in the relevant circumstances described above.
If we are under a duty to disclose or share your information in order to comply with any legal obligation, or in order to enforce or apply our Terms and other agreements; or to protect our rights, property, or safety, our users, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
You have the following data protection rights:
You can edit your personal details via your profile page whenever you wish. We maintain a procedure in order to help you confirm that your personal information remains correct and up-to-date or choose whether or not you wish to receive material from us or from our partners.
You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by contacting us using the contact details provided under the “Contacting Body Comes to Mind” heading below.
You may unsubscribe from certain email communications by following the Unsubscribe link in the email communication itself. You may also update your personal information by logging into the Website and visiting your Profile page. You may also email us at firstname.lastname@example.org in order to access, correct, delete or update your personal information on our systems. We will answer every email as promptly as possible.
Similarly, if we have collected and processed your personal information on the basis of your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. (Contact details for local data protection authorities are available here.)
The Website may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies. Please check these policies before you submit any personal information to these websites.
Links to Third Party Websites
When clicking on a link within a course step or in a course email, you may be directed to a Third Party website, the use of which has been arranged by and is the responsibility of the Third Party.
Contacting Body Comes to Mind
Body Comes to Mind
PO Box 832
Ross California 94957
Copyright © Body Comes to Mind 2019. All rights reserved.
Effective Date: 10 February 2019